Terms & Conditions:

 

Conquer Technologies is happy to welcome you to the world of online shopping. Please follow the terms & conditions listed below. These Terms of Service apply to the ordering, purchase and delivery of Products and services on www.vconquer.com. Products purchased through the Webpage are sold and distributed by Conquer Technologies. This Webpage is managed and operated by Conquer Technologies and all responsibilities and liabilities in respect to operating this Webpage is on Conquer Technologies only.

***The Products on the Webpage are only available for purchase in India.

The Company offers this Website, including all information, tools and services available from this Website to You, the User, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By accessing or using www.vconquer.com, website or the mobile application or any other media (hereinafter referred to as “Website”), whether automated or otherwise, you, a registered or guest user in terms of the eligibility criteria set out herein you (“User”) agree to be bound by these Terms and Conditions (“Terms”). The domain name ‘www..vconquer..com’ is owned and operated by Conquer Technologies, a company incorporated under the Companies Act, 1956/2013 with its registered office at 113 & 513, 5th Floor, Aditya Trade Center, Ameerpet, Hyderabad, Telangana 500038.

 

Orders

You can place an order for the Products by following the instructions on the Webpage. We will email you an order confirmation after we have received your Order (“Order Confirmation”). An Order Confirmation or processing of your Order does not constitute acceptance of your Order. All orders are subject to our acceptance.
We reserve the right (at our sole discretion) to decline, reject or limit your Order, for various reasons including, if:

  • You do not accept these Terms and Conditions (including the Privacy Policy); You do not provide a valid shipping address within India or wrong address;
  • Your payment for the order is unsuccessful;
  • The product you have ordered is not available or will not be available within 5 days;
  • The information you provided us is incomplete or inaccurate;
  • Products ordered are for commercial resale and not for self-consumption;
  • Multiple items ordered at the same address or using the same mobile number or email address;
  • Bulk quantity of items ordered;
  • Any malpractice used to place the order; or
  • Any other criteria as deemed fit by Conquer Technologies.

If we decline, reject or limit your order after you have made the payment, we will notify you and refund the amount paid. If there are any errors on the Webpage that affects your order or if there has been an error in the price of the Product you ordered, we reserve the right to correct the error and will endeavour to notify you of the same. In such a case, you may either choose to purchase the Product at the correct price or information or cancel your order via portal/email and we refund you the amount paid.

Prices and Offers

All prices are in Indian Rupees and unless specified otherwise, include all applicable taxes and standard delivery charges. All promotional prices are final prices and cannot be clubbed with other existing promotional offers. Offers, prices, specifications and availability may change or be withdrawn without notice.

We take no responsibility for any editorial, photographic or typographic errors, and may correct any errors and change or update information on the Webpage without prior notice. Subject to a reduction in price in accordance with the succeeding paragraph below or unless a change in price is caused by our error, any change in product price will not affect you once we have issued you with an Order Confirmation.

Payment and Payment Methods

The total amount specified on the checkout page is the amount payable. We accept payment by valid Visa, AMEX, Diners and Master credit cards/debit cards, electronic wallets, UPI or other payment modes as enabled on the Store. Your credit card will be charged at the point of purchase. We are not liable for any fees incurred by you as a result of your chosen payment method. In certain circumstances, we may require a re-authorization for your chosen method of payment. However, you will not be charged twice if this occurs.

You, as a Buyer understand –

  • Accept and agree that the payment facility provided is neither a banking nor financial service but is merely a facilitator providing an electronic, automated online electronic payment for the Transactions on Webpage using the existing authorized banking infrastructure and payment gateway networks.
  • Upon initiating a transaction, You are entering into a legally binding and enforceable contract with Conquer Technologies to purchase the products and /or services by using the payment facility.
  • You, as a Buyer, may agree with the seller through electronic communication and electronic records and using the automated features as may be provided on any extension/ increase in the dispatch and/or delivery time and the transaction shall stand amended to such extent.
  • Refund: For damaged/ defective items, the seller will issue a refund if the item cannot be repaired or replaced. In any case, where a refund is required, Conquer Technologies needs to authorise that refund. Refunds once initiated and approved will be credited to the customer’s account within 3 weeks of authorization.
  • Cash on Delivery provision is not available at present as a payment method.
  • Refund shall be made in Indian Rupees only and shall be equivalent to the transaction price paid by the customer in Indian Rupees.
  • In case of any coupons, subvention, discount or cashbacks provided to the customer, refund shall be net of the coupon value, subvention, discount or cashback availed by the customer in Indian Rupees.
  • Refund shall be subject to You complying with Refund Policies.

Conquer Technologies reserves the right to impose limits on the number of transactions or transaction price received from a single Valid Credit/Debit/ Cash Card / Net Banking /electronic Wallets, UPI and such other infrastructure or any other financial instrument directly or indirectly through payment aggregator or through any such facility authorized by Reserve Bank of India to provide enabling support facility for collection and remittance of payment or by an individual Buyer during any time period, and reserves the right to refuse to process Transactions exceeding such limit.

The Company, undertakes utmost care to provide secure payment system, however, it is susceptible to hacking, virus attacks, malfunction.
Conquer Technologies reserves the right to refuse to process Transactions by buyers with a prior history of questionable charges including without limitation breach of any agreements with Seller or breach/violation of any law or any charges imposed by Issuing Bank or breach of any policy.
You acknowledge that Conquer Technologies will not be liable for any damages, interests or claims etc. resulting from not processing a transaction/transaction price or any delay in processing a transaction/transaction price which is beyond our control.

Communication:

We may communicate with you by e-mail, SMS, phone call or by posting notices on the website or by any other mode of communication.

For contractual purposes, you consent to receive communications (including transactional, promotional and/or commercial messages), from us with respect to your use of the website and/or your order placed on the Website. However, you may opt out of receiving any, or all, of these communications from Us by following the unsubscribe link or by emailing at enqiry@vconquer.com

 

EMI

Bank’s EMI on the Webpage could be on the customer interest-bearing model. EMI is at the sole discretion of the banks/ issuers/Non-Banking Financial Companies (NBFCs) at an applicable rate of interest. All EMI related queries are between You & the banks/ issuers/Non-Banking Financial Companies (NBFCs). Sellers shall not take any responsibility under any circumstances with regard to any dispute between You and banks/ issuers/Non-Banking Financial Companies (NBFCs).

 

SHIPMENT & DELIVERY

Order Fulfillment

Orders received shall be fulfilled by Conquer Technologies or an authorized local partner of Conquer Technologies nearest to the delivery address mentioned in your order. The product invoice for the purchase will be issued by the party fulfilling the order. The orders will be shipped to the address entered in the shipping address field at the time of placing the order. Conquer Technologies/sellers will not be responsible for any delay caused by the incorrect shipping address entered at the time of placing the order.

You can place orders for any of the products listed on the Webpage. Acceptance of the order is subject to both payment and stock availability. Seller(s) however reserves its right to refuse to execute any transaction/s with any customer without assigning any reason(s) whatsoever.

Delivery Time Frame: The products shall be delivered within a maximum time frame of 6 weeks from the date of placing the order. Conquer Technologies will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control.

Sellers or their authorized delivery partners reserve the right to restrict delivery to specific locations or delivery facilities. Specifically, sellers shall not deliver any goods to MailBox locations.

Product Receipt and Acceptance Confirmation Process

Please ensure that you inspect the shipment as soon as you accept it from the courier/logistics service provider. In case of any physical damage to the outer or inner packaging, either refuse to accept delivery or accept delivery only after putting a suitable remark on the proof of delivery receipt document. Sellers retain the right to withhold refund/replacement of the damaged product if you fail to put a note about the nature of the damage on the courier receipt confirmation slip.

In case of any damage to the actual product, you are required to inform the customer care (Number / Email ID to be defined) within 24 hours of receipt of the product post which we shall not be liable in any manner for refund/replacement against the damage or any product-related issues.

 

CANCELLATION AND VARIATION BEFORE DELIVERY

Unless otherwise provided in these Terms and Condition belows, Orders cannot be cancelled or amended after the Order is confirmed.

Conquer Technologies reserves the right to accept or cancel orders for any reason. You agree not to dispute the decision made by the seller and accept the seller’s decision regarding the cancellation. Seller(s) also reserve the right to cancel your order in case of:

  • Problems identified by the credit and fraud avoidance department.
  • Inaccuracies or errors in product or pricing information.
  • Limitations on quantities available for purchase.
  • Products ordered for commercial resale and not for self-consumption;
  • Bulk quantity of items ordered;
  • Invalid address given in order details;
  • Any malpractice used to place the order;
  • Any other criteria as deemed fit by Conquer Technologies
  • Any other reasons beyond reasonable control of Seller

The Seller may also require additional verifications or information before accepting any order. Sellers will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your payment has been debited,, the said amount will be returned back at your Issuing bank from where the transaction was made.

DELIVERY ERRORS

If we make an error by delivering the incorrect Product and/or quantity to you, we will provide you with the correct Product and/or quantity and will arrange return or collection of the incorrect Product at no cost to you. Please contact us to arrange for the return of the Product.

PRODUCT DAMAGED/DEFECTIVE ON ARRIVAL

If the Product delivered to you has obvious damage on its packaging or upon opening the packaging you discover that the Product has sustained physical damage, please contact us within 24 (Twenty Four) hours from the time of delivery. You will also be required to provide us with proof of purchase and any delivery documentation.

Conquer Technologies / Authorized service partners reserve the right to inspect the Product and verify fault on return. You are required to return the faulty Product to us for assessment and the Product must be returned in good condition with documentation and original accessories intact, along with proof of purchase, the original packaging materials, original brand box, shipping label and packaging slip. We will notify you of our assessment within a reasonable period of time. If a Product is found to be faulty, you are entitled to have the Product repaired, replaced or a refund in accordance to your rights under law. All refunds will be made via the payment method used for the original transaction.

If we reasonably determine after inspection that the Product is not faulty, or if the fault is caused by you, or is a fault that is not covered under the Product warranty, we reserve the right to refuse a refund, replacement or repair and to charge you the cost of collecting the Product from and returning it to you plus any costs of inspecting the Product.

If a product is defective/malfunctions or does not function as per claims on the product webpage, then please contact us within 24 (Twenty Four) hours from the time of delivery. We will direct you to the authorized service center of the manufacturer for further investigation/repair/replacement.

For units installed beyond the municipal limits of the jurisdiction of the manufacturer’s authorized service centre, it is the responsibility of the customer to contact the nearest authorized service centre and bring the unit to the authorized service centre at purchaser’s cost and risk.

PRODUCT WARRANTIES:

All Products, included on or otherwise made available to you on the Webpage shall be covered by standard product warranty by the respective manufacturers.

Representation and Warranty:

You acknowledge and undertake that you are accessing the services on the Website and transacting at your own risk and are using your best and prudent judgment before entering into any transactions through the website. You further acknowledge and undertake that you will use the website to order products only for your personal use and not for business purposes. We shall neither be liable nor responsible for any actions or inactions of manufacturers nor any breach of conditions, representations or warranties by the manufacturers of the products, and hereby expressly disclaim and any all responsibility and liability in that regard. We shall not mediate or resolve any dispute or disagreement between you and the manufacturers of the products.

We further expressly disclaim any warranties or representations (express or implied) in respect of quality, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability, fitness for a particular purpose, or legality of the products listed or displayed or transacted or the content (including product or pricing information and/or specifications) on the Website. While we have taken precautions to avoid inaccuracies in content, this website, all content, information (including the price of products), software, products, services and related graphics are provided as is, without warranty of any kind. We do not implicitly or explicitly support or endorse the sale or purchase of any products on the website. At no time shall any right, title or interest in the products sold through or displayed on the website vest with www.vconquer.com nor shall www.vconquer.com have any obligations or liabilities in respect of any transactions on the Website

LIMITATION OF LIABILITY

To the extent permitted by law, we (including our related bodies corporate, officers, employees and agents) exclude all liability arising from your use of the Webpage any interruption of use, any bugs, viruses, malware.

Except as expressly provided in these terms and conditions and to the fullest extent allowed by law in no event whether for breach of contract, warranty, negligence, strict liability in tort, or otherwise will we (including our related bodies corporate, officers, employees and agents) be liable for any losses or damages that a third party suffers, any losses or damages that a third party suffers, any losses or damages which are not foreseeable consequence of our failure to comply with these terms and conditions, any loss or damage to data, any special, incidental, or indirect damages or for any economic consequential damages of any kind, any lost profits, business revenue, goodwill or anticipated savings. This limitation and exclusion will apply even if we were informed or should have known of their possibility.

 

Force Majeure:

The Company shall not be considered in default of performance of its obligations if such performance is prevented or delayed for any causes beyond the reasonable control of the Party affected including war, hostilities, revolution, riots, civil commotion, strikes, lockouts, epidemic, fire, explosion, flood, earthquake, act of God or any act of Government or any other cause beyond the control of the concerned Party which could not have been foreseen or avoided by the exercise of due diligence.

Copyright and Trademarks

Unless otherwise stated, copyright and all intellectual property rights in all material presented on the site (including but not limited to text, audio, video or graphical images), trademarks and logos appearing on this site are the property of Conquer Technologies, its parent, affiliates and associates and are protected under applicable Indian laws. You should not modify, publish, transmit, transfer, sell, reproduce, create derivative work from, distribute, perform, display or in any way commercially exploit any of the content at Vconquer.com.

 

PRIVACY

Conquer Technologies and its related companies will process, store and use personal information collected from you or on our behalf from your transaction on the Webpage. Conquer Technologies may disclose or share your personal information with the Product manufacturer or third party service providers whom we work with in the course of our business including customer support, delivery, security, financial and legal advisory, banking, payment processing, credit reporting, fraud checks, data storage, information processing, order tracking, marketing, product reviews, responding to customer queries and complaints, technology services or law enforcement agency for compliance purposes or to assist with investigations.

 

Reviews, comments, communications and other content:

Users of this website may post reviews, comments and other content; send communications; and submit suggestions, ideas, comments, questions, or other information, as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties, or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” In the event a User uses a false e-mail address, impersonates any person or entity, or otherwise misleads as to the origin of any content. We reserve the right (but not the obligation) to remove, refuse, delete or edit any content that in the sole judgment of the Company violates these Terms of Use and, or terminate Your permission to access or use this website. Any content You provide shall be deemed to be non-confidential. The Company shall be free to use such information on an unrestricted basis.

You represent and warrant that you own or otherwise control all of the rights to the content that You post or that you otherwise provide on or through the website; that, as at the date that the content or material is submitted to www.vconquer.com; (i) the content and material is accurate; (ii) use of the content and material you supply does not breach any applicable www.vconquer.com policies or guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory); (iii) the content is lawful. You agree to indemnify the Company and its affiliates for all claims brought by a third party against it or its affiliates arising out of or in connection with a breach of any of these warranties.

GENERAL

We will not be liable for any loss or damage suffered or incurred by you for any delay in fulfilling or failure to fulfill your Order caused by any circumstance beyond our reasonable control.

We reserve the right to amend, vary and/or replace these Terms and Conditions from time to time at our sole discretion.

Compliance to law in providing the services, including facilitating the sale between the buyers and sellers and any regulatory requirements would be the sole and exclusive responsibility of Conquer Technologies. Any provision of these Terms and Conditions which is held to be illegal, void or unenforceable shall be deemed to be severed and the remainder of these Terms and Conditions should be read in full force and effect.

These Terms and Conditions are governed under the laws of India. Any disputes arising out of or in connection with these Terms & Conditions are subject to Delhi Court jurisdiction only.

 

Law and Jurisdiction:

This Agreement shall be governed by and construed in accordance with the laws of India. The competent Courts at Hyderabad, India shall have the sole and exclusive Jurisdiction to try and entertain all the disputes arising between the parties hereunder.

 

Notices: 

Any Notice by the Company will be sent by email or by general notification on the Website.

Any Notice to the Company should be sent to the Support Team;

Email Id: enquiry@vconquer.com

Address: 113 & 513, 5th Floor, Aditya Trade Center, Ameerpet, Hyderabad, Telangana 500038

 

Updated by www.vconquer.com on 10th May, 2021

 

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