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Enterprise Support

  /  Enterprise Support

Services

Conquer has a distinct team with Apple -certified engineers who work hard to meet the customer’s highly demanding resolution-metrics. With the wherewithal for customized solutions through tiered-SLAs, dedicated resident engineers will be stationed on site to handle any break-downs bringing downtime to the barest minimum.The customers are given support through multiple channels like Phone, Email, and a web form to raise tickets. A dedicated Zoho desk portal is provided to the customer which can be accessed to report issue or to have a snapshot of all the issues raised.

Reports on multiple Points are enable through a series of dashboards, tailored to the customers requirements.

With our Customer First vision, Conquer revels in exceeding Customer’s expectations and providing high quality support. our core strength lies in the Enterprise space, with all the major giants in the industry, like Google,Facebook,Zoho corporation, Service Now, Oracle, Noverties,Sales force, Broadcam. bearing testimony to our supremacy in Customer satisfaction.

Activities

Conducting Service Camp’s

Conquer conducts periodical service camps for demanding corporates and provides the evaluation reports to them on by EOD on Specifying :Nature of issue , TAT report and repair analysis etc.

Trainings

Corporate trainings are also provided to on new product launch , and OS administration etc.