Preparing Your Device for Apple Repair Centre Shipment
When sending your device to Apple for service, follow these critical preparation steps to protect your personal information and ensure a smooth repair process:
1. Mobile Service Considerations: Depending on your device’s SIM configuration, take appropriate actions:
- Physical SIM Card: Remove the physical SIM card
- eSIM Device: Contact your wireless provider to:
- Obtain a new eSIM
- Suspend current mobile service if necessary
2. Device Data Protection: To safeguard your personal information and disconnect the device from your Apple ID:
Preparing your device thoroughly helps ensure a secure and efficient repair process at the Apple Repair Centre.
