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Guide to In-Person Device Service Appointment

Preparing for Your Service Visit:

Essential Items to Bring:

  • The device requiring service
  • All relevant accessories associated with the device
  • Proof of purchase documentation (sales receipt recommended)
  • Valid government-issued identification, such as:
    • Driver’s license
    • Passport
    • Alternative official photo ID
  • Appointment Scheduling: Before visiting the service location, schedule your appointment through official booking channels to ensure convenient service timing

    Recommended Pre-Visit Actions:

  • Review device symptoms/issues
  • Compile a detailed description of technical problems
  • Backup device data if possible
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