We help businesses use Apple devices the right way from delivery to recycling. Whether you’re setting up a few devices or rolling out hundreds, we ensure everything works smoothly with minimal effort from your IT team.We deliver and set up Apple devices so they’re ready to use right out of the box. We also manage updates, enforce policies, and provide ongoing support to keep your team focused and productive. When it’s time to upgrade, we assist with secure recycling and offer buyback options to make the transition easy. Our end-to-end services are simple, scalable, and reliable — helping your Apple devices stay efficient and easy to manage at every stage of their lifecycle.
Unlock Enterprise-Grade Support with Conquer Care
Logistics
Fast, Trackable, and
Flexible Delivery
→ Direct shipping to
locations or users
→ Physical and virtual warehousing
→ Real-time PO tracking
→ Physical and virtual warehousing
→ Real-time PO tracking
Deployment
Zero-Touch Setup for
Teams of Any Size
→ Apple Business Manager (ABM) setup
→ Mobile Device Management (MDM) configuration
→ Real-time PO tracking
→ Mobile Device Management (MDM) configuration
→ Real-time PO tracking
Integration
Seamless Fit into
Your IT Environment
→ Integration with existing
MDM tools
→ Secure network and VPN setup
→ Compatibility with enterprise security standards
→ Secure network and VPN setup
→ Compatibility with enterprise security standards
Training
Equip Teams with
the Right Skills
→ End-user training for better adoption
→ Advanced technical workshops
→ Advanced technical workshops
Management
Ongoing Management
Made Simple
→ Device and patch management
→ Application lifecycle support
→ Policy and update administration
→ Application lifecycle support
→ Policy and update administration
Support & Care
Enterprise-Grade Assistance
When You Need It
→ AppleCare+ & AppleCare for Enterprise (ACE)
→ Chat and email support options
→ Onsite resident engineers and dedicated TAMs
→ Chat and email support options
→ Onsite resident engineers and dedicated TAMs
Recycling
Responsible and Secure
Device Disposal
→ Buyback programs to recover value
→ Resale or secure e-waste services
→ Resale or secure e-waste services
Financing & Affordability
Flexible Solutions to
Fit Your Budget
→ Equipment financing
→ Leasing options for scaling smartly
→ Leasing options for scaling smartly
Conquer Care Service Packages
Conquer
Basic
Conquer
Standard
Conquer
Premium
Infrastructure & Network Readiness Check
ABM and MDM Setup
Device Enrolment & Policy Enforcement
Devices Setup & Configuration
Custom Application Deployment
MDM Integration
(Enrollment, Profiling, Enforce Policies, etc.)
Network & Security Integration
(ZTNA, IDAM, SSO, DLP, EPP, etc.)
Device Management
Software Updates & Patch Management
App Lifecycle Management
Trainings (IT & Users)
Advanced Technical Workshops (IT & Users)
Helpdesk Support
- Email & Chat
- Onsite
- Onsite
Response Time
- <24 Hrs
- <8 Hrs
- <2 Hrs
Dedicated Technical Account Manager
On-Site Service Camps
- Q (1 or 2 visits)
- M (Multiple)
Resident Engineer Support
Migration from Old to New
Life Cycle Management & Sustainability
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Infrastructure & Network Readiness Check
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ABM and MDM Setup
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Device Enrolment & Policy Enforcement
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Devices Setup & Configuration
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Custom Application Deployment
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MDM Integration
(Enrollment, Profiling, Enforce Policies, etc.)
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Network & Security Integration
(ZTNA, IDAM, SSO, DLP, EPP, etc.)
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Device Management
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Software Updates & Patch Management
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App Lifecycle Management
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Trainings (IT & Users)
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Advanced Technical Workshops (IT & Users)
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Helpdesk Support
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Email & Chat
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Onsite
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Onsite
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Response Time
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<24 Hrs
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<8 Hrs
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<2 Hrs
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Dedicated Technical Account Manager
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On-Site Service Camps
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Q (1 or 2 visits)
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M (Multiple)
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Resident Engineer Support
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Migration from Old to New
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Table Content
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**Customized service packages are also available as part of our à la carte offerings. T&C Apply**
Add - On Services
Sustainability
- Sustainable IT Assessment : Assess the Apple ecosystem's energy use, device lifespan and carbon footprint.
- Green Deployment & Optimization: Deploy Apple devices efficiently to save energy and reduce waste.
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Lifecycle Management & Recycling: Promote responsible use with Apple
Trade-In, recycling, and refurbishment. - Eco-Conscious Digital Workplace: Encourage paperless work and remote setups to cut emissions.
- Training & Sustainability Reporting: Educate users and share sustainability data aligned with ESG goals.
Refresh
- Strategic Device Assessment & Planning : Assess Apple devices to find outdated units and plan a refresh for performance and security.
- Efficient Deployment & Configuration : Use Apple Business Manager and MDM for secure, zero-touch device setup.
- Secure Data Migration & Decommissioning : Securely transfer data, erase old devices, and ensure compliance.
- Trade-In & Responsible Recycling : Recover value via Apple Trade-In; recycle others to support sustainability.
- Reporting, Enablement & Ongoing Support : Provide lifecycle reports, user training, and ongoing support for better adoption and impact.
Logistics
- Free Doorstep Pickup & Delivery : Available for both Enterprise and Individual customers. Scheduled pickups and deliveries.
- PO Tracking & Visibility : Real-time tracking with status updates. Automated notifications via email/SMS. PO linked tracking dashboard.
- End-to-End Workflow : Request → Pickup → Tracking → Delivery Confirmation.
- Coverage : PAN India coverage.
- Help desk : Dedicated help desk with exclusive manager.
- Delivery Security : OTP-verified delivery, tamper-proof packaging, optional insurance.
Ware House
- Storage Facility : Assess the Apple ecosystem's energy use, device lifespan and carbon footprint.
- Inventory Management : Real-time inventory tracking, automated stock alerts, SKU-level visibility. Barcode/QR code enabled.
- Check-in/Check-out Process : Streamlined intake and dispatch via handheld devices. Customer notifications at every stage.
- Doorstep Pickup/Delivery : Integrated with logistics team for pickup from/to warehouses.
- Order Fulfillment : Pick, pack, label & dispatch as per customer instructions. Custom packaging options available.
- PO & Batch Tracking : Centralized dashboard for batch control, PO reconciliation, and stock movement history.
- Returns Management : Inspection, quality check, sorting and reintegration of returned items.
Conquer Care Service That Sets Us Apart
Discovery session
Deployment plan
Enrollment and kickoff
