We are a group of passionate and motivated support team who imbibe the service attitude is the biggest roadblock that companies encounter. Our strong IT team helps clients with timely solutions and in securing their critical data with the best platforms available.
Getting and keeping customer trust is very important to us at Conquer. We ensure that we maintain that trust by offering committed service and the very best support services and solutions. We strive to maintain quality by exceeding client expectations in any job we take on – each and every time.
Our Retail Support centre has paved the way for a welcoming atmosphere that resolves IT support issues with an enhanced understanding of client IT support needs.
We ensure that our customer support levels are of global standards par excellence. With a fully integrated Apple platform and a robust Servify CRM, Conquer achieves high standards of offline support experience consistently. With our best-practices, walk-in support using proven processes and procedures, Conquer tracks each job from start to finish, with stage indication notifications pushed to the customers at every level, thus, facilitating optimum customer flows and a comfortable atmosphere.
We realised that our clients expect instant answers to their queries and our online support channel fits in perfectly in this scenario. With a unified platform, our support agents consistently deliver top class service across multiple online channels including CRM and IT integrations, that helps cater to our customer needs perfectly. At Conquer, we believe that the responsibility of the customer support team is to assist clients to reach a final decision with a superlative customer experience.