Our support comes in many avatars. It is expansive and addresses every segment of the customers. Enterprises, small and medium enterprises, individuals on the one hand and different level of service challenges brought forth by the complexity and the urgency of the problem on the other - all are within the wide scope of our support arch. While all of us have service in our DNA we believe it is also a ‘Conquer product’. An outcome of an attitude and philosophy that strives to deliver efficiency and enablement.
Scope of services
- Walkin service
Conquer serves it walk-in service customers on a daily basis. We do this with speed and dexterity as we are one of the few teams in the country with a strong and huge inhouse service team. We handle hundreds of walk-in’s every day.
- Home users
For home users even with a single device, Conquer ‘s team supports them onsite. At their premises in their home or office.
Conquer supports small segments with five to ten systems in-house by getting a call logged to their department.
- Corporate/ enterprise
Conquer has a separate certified team to handle these customers. We also have the wherewithal to customize the solutions by providing them dedicated resident engineers, day wise ,week wise etc.