Desired skills and qualifications

1. Minimum Graduation or Bachelor’s degree (or equivalent) in human resources management or similar field
2. 3+ years proven work experience as a Talent Acquisition Specialist or similar role
3. Proficiency with social media, resume databases and professional networks
4. Experience with full-cycle recruiting using various interview techniques and evaluation methods
5. Knowledge of Applicant Tracking Systems (ATSs)
6. Excellent interpersonal and communication (verbal & written) skills
7. Possess keen attention to detail & understanding on the differences between various roles within organization
8. Must possess a team-oriented mindset with the willingness to pitch in when called upon, and take up additional duties as assigned

Key Responsibilities

1. Strategy & Planning: Develop and implement innovative, long-term talent acquisition strategies aligned with business goals.
2. Recruitment Lifecycle: Oversee full-cycle recruiting, including job description creation, sourcing via job boards/social media/networking, screening, and interview coordination
3. Stakeholder Management: Work closely with hiring managers to identify staffing needs and define role requirements.
4. Metrics & Reporting: Monitor key performance indicators (KPIs) such as time-to-hire and cost-per-hire to identify improvements.
5. Employer Brand: Represent the company at networking events and enhance its reputation as an employer of choice.
6. Process Improvement: Manage the offer process, including salary negotiations, and ensure compliance with labor regulations.
7. Technology Utilization: Leverage Applicant Tracking Systems (ATS) and AI tools to streamline processes.

Required Skills and Qualifications

1. Experience: Proven experience as a Talent Acquisition Manager or similar role, often 5+ years in full-cycle recruiting.
2. Skills: Exceptional communication, interpersonal, and networking skills.
3. Analytical Abilities: Proficient in data analysis to drive hiring decisions.
4. Technology: Proficiency with ATS (Applicant Tracking System), LinkedIn Recruiter, and AI tools.
5. Education: Bachelor’s degree in Human Resources, Business Administration, or a related field.

1. Develop and maintain a robust pipeline of potential leads
2. Outbound prospecting in-person meetings to generate new leads
3. Initiate contact with senior leadership through various channels, including email, phone calls, and professional networking platforms.

Pitching and Presentation:

1. Craft compelling pitches that highlight the advantages of OEM IT Hardware & Peripheral Solutions
2. Tailor presentations to address the specific needs and pain points of each target company
3. Effectively communicate the value proposition of IT Product-Hardware & Peripheral Solutions to decision-makers.

Meeting Coordination:

1. Schedule and coordinate meetings between the Strategic Business Head and key stakeholders in target companies
2. Ensure all necessary preparations are made for productive and successful meetings.

Relationship Management:

1. Build and maintain strong relationships with senior leadership in target companies
2. Follow up on meetings and maintain regular communication to nurture relationships and explore further opportunities.

Market Research:

1. Stay updated on industry trends, particularly IT Hardware & Solution Sales Segment
2. Monitor the competitive landscape and identify new opportunities for Hardware & Solution Sales.

Reporting and Analysis:

1. Maintain accurate records of all interactions and meetings
2. Provide regular reports on progress, challenges, and successes
3. Analyze data to identify trends and areas for improvement.

Sales Closure and Order Processing:

1. Closing deals and ensuring a smooth handover to the customer success team for onboarding & order processing.

Strategic Relationship Management & Client Acquisition:

1. Serve as the primary host and ambassador for C-suite visitors and key B2B partners within the Experience Centre.
2. Develop and execute strategies for engaging prospective and existing clients, with an emphasis on establishing immediate rapport and trust.
3. Utilise perseverance and a proactive mindset to navigate complex sales cycles, driving client acquisition and securing long-term business partnerships.
4. Measure success not only on centre foot traffic, but on the quality of relationships built and the quantifiable impact on the regional sales pipeline.

Visitor Experience & Event Orchestration:

1. Oversee all pre-visit logistics, ensuring highly personalized, white-glove service tailored to each visitor’s specific industry and business challenges.
2. Curate a seamless and engaging on-site experience where visitors feel welcomed, understood, and inspired by the potential of Apple solutions.
3. Collaborate with internal sales and technical teams to ensure presentations are insightful, relevant, and directly address client needs, managing all aspects of the visit flow.

Post-Visit Engagement & Follow-Up:

1. Implement a robust post-visit engagement strategy, ensuring timely and effective follow-up that solidifies the relationship and moves the client relationship
2. Maintain continuous dialogue with key accounts, identifying opportunities for upsell, cross-sell, and deeper integration of Apple services.

Qualifications & Experience

1. Required Skills (Emphasis on Soft Skills & Business Acumen):
2. 3+ years of experience in a high-touch, client-facing B2B role such as Account Management, Business Development, or Relationship Management.
3. Exceptional Interpersonal Skills: A demonstrated ability to establish rapport instantly, build trust, and maintain executive-level relationships with empathy and emotional intelligence.
4. Perseverance and Resilience: A proven history of achieving ambitious targets through sustained effort, overcoming obstacles, and maintaining a positive, results-oriented attitude.Customer-Centric Focus: A deep passion for delivering an outstanding customer journey and an unwavering commitment to quality service.
5. Strategic Communication: Excellent presentation, negotiation, and influencing skills are essential.
6. Leadership Acumen: Experience managing projects or teams in a cross-functional environment.

Preferred Qualifications:

1. Bachelor’s degree
2. Keen interest in technology and an aptitude for quickly understanding and articulating complex enterprise technology solutions is a plus.

Preferred Skills & Experience:

1. Education: Any Degree 
2. Experience: 2–3 years of experience in IT / Electronics / Apple product sales (SMB preferred) 
3. Good communication and customer-handling skills 
4. Basic understanding of sales cycles, quotations, and order processing 
5. Willingness to learn products and sales processes quickly 
6. Comfortable with calls, follow-ups, and target-driven environment 

Preferred Skills & Experience:

1. Proven experience in Enterprise Account Management, preferably in IT solutions or Apple products.
2. Strong expertise in Mobile Device Management (MDM), especially JAMF.
3. Working knowledge of VEEAM, cybersecurity solutions, and Cisco Security.
4. Excellent communication, negotiation, and consultative selling skills.
5. Entrepreneurial mind-set with a passion for innovation and growth.